Privacy Policy Statement
Your data security and privacy are our priority
Information We Collect
We collect only what is necessary to respond to enquiries, fulfil gardening service requests, and improve client experience. Data is gathered when you contact us, make a booking, or use our site.
-
→Basic details such as your name and contact information
-
→Service preferences provided via forms or email
-
→Feedback or reviews after service completion
-
→Website usage analytics for improvement purposes
-
→Communication records with our support team
We do not knowingly collect personal data from children under 18. Please contact us if you believe a child has provided information.
How We Use Your Data
Your information is used exclusively to manage bookings, communicate with you, improve our services, and personalise your experience. We do not sell your data to third parties.
Analytics may be collected only to help us understand how the site is used and to optimise our gardening services for all clients.
Your Rights Regarding Data
You are entitled to review, correct, or delete your personal data we store. Requests can be made anytime via email or our contact form. We will respond promptly to all valid requests.
Right to Access
Ask what personal data we hold about you at any time.
Right to Correction
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your information from our records.
Right to Data Portability
Request an electronic copy of your data for transfer.
Data Sharing and Disclosure
We only share data with trusted partners supporting service delivery, such as gardeners or tech providers, and only as needed to fulfil requests.
If legally required, we may disclose your data to comply with South African law, protect safety, or defend rights in legal proceedings. Subcontractors are held to strict confidentiality standards.
How We Protect Your Data
Your privacy matters. We use modern safeguards, encryption, and access controls to keep personal information secure online and offline.
Staff are trained in privacy best practices and any suspected breaches are handled with urgency according to South African and global standards.
Contact for Privacy Questions
Address: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa
Phone: +27(46)3057529
Email: content@qulixarome.com